Ask Us
We answer a lot of your questions–over 30,000 last year alone. Students especially like to use Instant Messenger to get quick answers. Did you know you can IM us and get help from 8 a.m. until midnight? We can help you figure out how to get articles, how to meet the goals of your assignment, or how to request a bestseller on a Kindle.
Here are some of the questions we encounter all the time:
“I’m supposed to get three peer-reviewed articles on my topic–and I don’t really know what that means.”
“How do I cite this web site?”
“I clicked on the FindText button, but I still don’t get to the article. Why’s that?”
Here are some recent hardballs:
“I need to access the various GIS layers on the NC Art Museum property… including building footprints, topography, vegetation, paths, roadways, water, utilities, floodplain, soil type…”
“I’m trying to find a way to set up an automated feed of science and technology news from Norway–in English–for media and peer reviewed research…”
“I need a business or economics data set with 50 observations, 6 variables–1 independent and 4 dependent…”
And here are three favorites from the last few months:
“I’m looking for stuff on the history of the early piracy laws circa 1600s.”
“I need articles on cats as an invasive species, in the U.S.”
“How do I find the economic impact of replacing the tobacco industry with hemp agriculture in North Carolina?”
So go ahead, Ask Us!


